SHIPPING
Shipping & Delivery
USA × AU Warehouses • Worldwide Delivery
At a Glance
Processing
We ship orders as soon as we can — usually within 1–2 business days. You’ll get tracking once the carrier scans your parcel.
Ships ASAPDelivery Window
Depending on location, delivery can take up to 1–2 weeks. Remote areas and customs can extend this.
1–2 WeeksTrack It
For the most accurate ETA, always track via the carrier’s portal or app (USPS, UPS, FedEx, Australia Post, DHL, etc.).
Live StatusRates & Regions
USA Dispatch
Service | Typical Time |
---|---|
Standard | 3–7 business days |
Express | 2–4 business days |
Free Shipping | Auto-applied over threshold |
Australia Dispatch
Service | Typical Time |
---|---|
Standard | 2–6 business days |
Express | 1–3 business days |
Free Shipping | Auto-applied over threshold |
International delivery typically lands in 6–14 business days depending on location and customs. Remote areas may take longer.
Tracking & Updates
- Tracking links are emailed at dispatch — please allow 24–48 hours for the first carrier scan to appear.
- For the latest ETA, use the carrier’s tracking page/app. That data comes straight from the network.
- Orders may ship in multiple parcels when stocked across warehouses; each parcel gets its own tracking number.
Events That Can Delay Delivery
- Natural disasters, severe weather, and large public events can slow carrier networks.
- Customs inspections and local import processes may add time for international shipments.
- Peak seasons and high volume periods may extend carrier estimates.
If your parcel seems stuck, check the carrier’s page for service alerts, then contact us if you need help.
International & Duties
We ship worldwide. Orders outside the USA and Australia may be subject to import duties, taxes, and fees charged by your local customs authority. These aren’t collected by us and are the customer’s responsibility.
Need Help Fast?
Email the crew: LooseUnits@proton.me — typical reply time 24–48 hours (US & AU).